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We agree to accept all your claim

我方同意接受贵方的所有索赔。

You should claim compensation from the insurance company

贵方应该向保险公司提出索赔。

A thorough examination showed that the broken bags were due to improper packing, for which the suppliers should be held responsible

在彻底的商检之后发现包装袋的破损是由于包装不当引起的，供货商应对此负责。

As the shipping company is liable for the damage, your claim for compensation should, in our opinion, be referred to them for settlement

鉴于货运公司应对这次损失负责，我方的意见是，你们应该向他们提出索赔来解决问题。

The claim should be referred to the insurance company We cannot hold ourselves responsible for it

这项索赔属保险公司责任范围，我们不能对此负责。

Your claim, in our opinion, should be referred to the insurance company, as the mishap occurred after shipment

我们认为，你们的索赔应提交给保险公司，因为损失发生在装船之后。

Since the damage was due to the rough handling by the steamship company, you should claim on it for recovery of the loss

货物的损不既然是货运公司因野蛮装卸造成的，所以贵方应该向它索赔你们的损失。

You should claim compensation from the shipping company instead of the sellers

贵方应向货运公司提出索赔，而不应该是向卖方索赔。

We are prepared to make you a reasonable compensation, but not the amount you claimed

我方准备向贵方作出合理的赔偿，但不是贵方所要求的赔偿额。

The shortage you claimed might have occurred in the course of transit, which is out of our control

贵方所提出的货物短缺可能是在运输过程中发生的，这是我们所无法控制的。

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